Ticket Machine v1.3
I've been doing some work on my issue management program (also known as the Ticket Machine).
One of the committees that I'm on, the Monash Univeristy Wushu Club, has started using the Ticket Machine to manage committee tasks. What the guys wanted was an add-on that would send out emails to remind us about the tasks we're supposed to be doing. Enter Ticket Machine v1.3!
The new upgrade that I've just done means that email reminders get sent to whoever is assigned to a ticket. The higher a ticket's priority, the more often email "nag"s gets sent. The settings we're using are:
ASAP - Daily
High - Every 3 Days
Medium - Weekly
Low - Monthly
All of this is configurable through the web admin interface.
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