Welcome to what was my 3rd year Database project.
What the heck is a ticket?
A ticket is a job, a task, an issue,… anything you want it to be. If you are a company with lots of customers, you have lots of tickets. Customers want an easy way to request tickets. These tickets should be allocated to particular staff members. You want to see the correspondence associated with a ticket. You want to know what the progress of a ticket is. You want to be able to look up old tickets. You want to be able to find out more information about a customer who is requesting tickets. You want to see what other tickets they have requested in the past. You want to know what tickets your staff members are working on. Staff members want to set due dates on actions associated with tickets. They want to know when these actions are due….! Our ticket machine takes care of all of this.
The following user accounts have been activated:
- Customer (Password: Customer)
- Staff (Password: Staff)
- Manager (Password: Manager)
The fine print:
Copyright © 2004 -:- Daniel Connor, Lynette De Silva, Patrick Donelan